B.C.
October 7, 2021
on Sirelo
The actual packing people were really nice, kind, packed things very well and constantly kept us informed of their progress, which was the total opposite to the person from the office managing the process who totally ignored specific requests about completion dates and required moving date, our property was damaged by the movers and the office manager refused to take responsibility for their actions - instead he suggested that maybe the damage happened by itself. I spent an entire afternoon arguing with them about this when they should have just taken responsibility and fixed the issue, sadly it was not to be so i spent half a day repairing a wall because of their inability to take responsibility - arrogant and ignorant with zero comprehension of customer service.
Moved from Kobenhavn Ø (Denmark) to Barcelona (Spain)